Fairgo Casino Responsible Gaming
At Fairgo Casino, we want gambling to remain a safe and enjoyable form of entertainment. Casino games involve chance, and outcomes can never be guaranteed, so play should never be viewed as a way to make money or solve financial difficulties.
This Responsible Gaming page explains practical tools, warning signs, and support options that can help you stay in control. It is designed for players in Australia and is written in clear, non-technical language so you can make informed decisions while using the Fairgo Casino website.
Our Commitment to Responsible Gambling
Fairgo Casino is committed to providing an environment where players can make balanced choices about gambling. We aim to support responsible play through clear information, account controls, and access to independent help resources.
Responsible gambling means understanding the risks, setting personal boundaries, and recognising when gambling stops being enjoyable. While we provide tools and guidance, each player remains responsible for their own play decisions, including whether gambling is appropriate for their personal circumstances.
We encourage you to treat time spent on the Fairgo Casino website as leisure time with a budget you can afford to lose. If gambling becomes stressful, secretive, or financially harmful, it is important to take action early.
Recognising Problem Gambling
Problem gambling can develop gradually and may be hard to notice at first. It can affect finances, wellbeing, relationships, and work or study performance. Recognising early indicators is an important step toward regaining control.
Common signs that gambling may be becoming a problem include:
- Spending more time or money than intended, or finding it difficult to stop.
- Chasing losses by increasing stakes or gambling more frequently.
- Borrowing money, using credit, or selling possessions to fund gambling.
- Gambling to escape stress, anxiety, low mood, or personal difficulties.
- Hiding gambling activity, arguing with others about gambling, or feeling guilt after playing.
- Neglecting daily responsibilities, work, study, or relationships due to gambling.
If any of these situations feel familiar, consider using the tools described below and seeking independent support. Taking action early can prevent harm from escalating.
Self-Assessment and Limits
Self-awareness is central to responsible gambling. Fairgo Casino encourages players to reflect on their habits and set boundaries before play begins, not after a difficult session.
Helpful controls typically include:
- Deposit limits: set a maximum amount you can add to your account over a chosen period.
- Loss limits: set a maximum amount you are prepared to lose within a set timeframe.
- Reality checks: receive periodic reminders of time spent playing and your session activity.
- Cooling-off periods: take a short break from gambling for a defined period to reset and reflect.
- Self-exclusion: request a longer-term block on access to your account to help prevent impulsive play.
Limits are most effective when they are realistic, affordable, and aligned with your personal budget. Consider setting your limits based on discretionary spending, not on money needed for rent, bills, food, or essential costs.
Responsible Gaming Tools
Fairgo Casino provides features intended to help you manage play and reduce the likelihood of harm. Availability and configuration may vary depending on account status and the product you are using, but the following tools are commonly provided through account settings or by contacting customer support.
- Account limit controls to restrict deposits and other spending-related activity.
- Session management options, including reminders that show time spent playing.
- Options to temporarily lock your account for a cooling-off period.
- Self-exclusion requests that restrict access for a longer duration.
- Access to your account history so you can review deposits, withdrawals, and gameplay activity.
- Information pages explaining safer gambling concepts and where to obtain independent support.
No tool can eliminate risk entirely. If you find that limits are not helping, consider choosing a longer break, self-exclusion, or professional support.
Support and Assistance
If gambling becomes difficult to control, we encourage you to seek professional help as soon as possible. Speaking with a qualified counsellor can help you understand triggers, rebuild healthy routines, and reduce harm. If you would like assistance with applying account restrictions at Fairgo Casino, you can contact our support team at [email protected].
Independent external support services are also available. The following organisations are not partners of Fairgo Casino and are not operated by us:
You can also contact the National Gambling Helpline (1800 858 858), a free and confidential support service for people affected by gambling, including family members and friends.
Underage Gambling
Only individuals aged 18+ or older may use the Fairgo Casino website. Creating an account, depositing, or participating in real-money gambling while underage is not permitted.
Gambling can be especially harmful to minors. If you share a device with others, take steps to prevent children and teenagers from accessing gambling services, including using account security features and device-level parental controls.
Parental Controls
If you are a parent or guardian, or if you share devices within a household, parental controls can reduce the risk of underage access. These measures are particularly important on shared computers, tablets, and mobile phones.
Recommended steps include:
- Keep your Fairgo Casino login details private and avoid saving passwords on shared devices.
- Use device passcodes and account authentication features where available.
- Enable parental controls or family safety tools provided by your operating system or internet service.
- Install website filtering or blocking tools to restrict access to gambling-related content.
- Monitor app installations and browser history on devices used by minors, where appropriate.
While these steps can reduce risk, no method is perfect. Active supervision and clear household rules about online activity can be equally important.
Tips for Staying in Control
Responsible gambling is easier when you plan ahead and check in with yourself during play. The following practical steps can help keep gambling enjoyable and within safe boundaries:
- Set a budget before you start and only gamble with money you can afford to lose.
- Decide on a time limit for each session and take breaks away from the screen.
- Avoid chasing losses; losing is part of gambling and increasing stakes can escalate harm.
- Do not gamble when upset, stressed, tired, or under the influence of alcohol or other substances.
- Balance gambling with other activities so it does not become your primary pastime.
- Use reality checks and review your transaction history to keep spending visible.
- Keep gambling separate from household finances; do not use funds meant for essentials.
- If you are no longer enjoying play, stop for the day and consider a cooling-off period.
- Talk to someone you trust if you feel pressure, guilt, or secrecy around gambling.
Small changes can have a significant impact. If you find it difficult to follow these tips, that may be a sign you would benefit from stronger limits or external support.
Changes to This Policy
Fairgo Casino may update this Responsible Gaming page from time to time to reflect improvements to our tools, changes in how the website operates, or updated guidance on safer gambling. Updates are intended to improve clarity and player protection.
We encourage you to review this page periodically so you remain aware of the latest information and the support options available. Continued use of the Fairgo Casino website after updates indicates that you have had the opportunity to read the revised content.
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